Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider answer all of your questions?
No, I left confused and frustrated
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could