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Grand Avenue Care Center

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Grand Avenue Care Center
Grand Avenue Care Center
(2 Reviews)
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3440 Grand Ave Ames, IA 50010
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Consumer Feedback

(2 Reviews)
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider remember you by name?
No, I always have to remind them
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous
November 29, 2011
This nursing home is always dirty looking, the staff during the day are rude and sarcastic. Most of the time it smells like BM..it is the worst nursing facility i've ever been in. My mother was a resident there for awhile and it was hard for me to leave her there, but unfortuneatly that is all we could afford..the overnight staff were wonderful but of course they weren't there during the day but my mother adored them at night mainly because they would actually take the time to talk to her instead of rushing her around..
by JCB03
December 17, 2008
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Map and Directions
3440 Grand Ave, Ames, IA 50010