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Graceland Rehabilitation and Nursing Center

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Graceland Rehabilitation and Nursing Center
Graceland Rehabilitation and Nursing Center
(15 Reviews)
Office

(901) 332-7290

 1250 Farrow Rd Memphis, TN 38116
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
They are best in nursing services, I am very thankful because of my mother got well.
by Sush xxx.xxx.190.35
September 05, 2019
Are you going to visit this senior care facility again?
Without a doubt!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility clean?
Yes everything was neat and sterile
by New Family Member xxx.xxx.183.227
December 03, 2015
MY SISTER HAS LIVED AT GRACELAND SENCE 2004, IT IS WHERE SHE WANTS TO BE, SHE CALL THE STAFF HER FAMILY, I SEEN SOME DOWN FALL UNDER ANOTHER ADMINISTRATION, BUT THIS NEW ADMINISTRATION IS MAKING A DIFFERENT IN ALL. THE NURSES , CNA'S, MANTENANCE,AND HOUSE KEEPING. I AM A FAMILY COUNCIL MEMBER OF GRACELAND NURSING HOME. GRACELAND NURSING HOME IS HOME FOR MANY PEOPLE.
by ARETHA JONES xxx.xxx.53.73
July 26, 2014
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They left me completely alone for a long time and I became very nervous. I would never visit them again. I was very disappointed. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. It seemed extremely out-of-date and a little unsafe as well. Their office was kind of gross. I was scared I was going to catch something from being in the office.
by an xxx.xxx.33.165
November 17, 2013
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was it easy to make an appointment with this provider?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.228.210
June 11, 2013
Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.114.244
May 03, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Samantha xxx.xxx.16.200
December 12, 2012
I was not pleased with the Staff at Graceland . I have a relative at
Graceland . He was very Ill and didnot receive the necessary attention that
a sick person should have gotten . Please clean up your act !
by bubby xxx.xxx.20.57
December 04, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.16.200
July 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.40.98
April 10, 2012
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Map and Directions
1250 Farrow Rd, Memphis, TN 38116
Primary Specialty

Nursing Home

Practice Graceland Rehabilitation and Nursing Center