Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider have helpful information available online?
Yes, but very little
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call