It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.