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Foundation Park Dementia Care Center

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Foundation Park Dementia Care Center
Foundation Park Dementia Care Center
(10 Reviews)
> Get Phone Number & Directions
1621 S Byrne Rd Toledo, OH 43614
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did this senior care facility use current and safe equipment?
Fairly Current
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
Not one bit
by someonewhocares xxx.xxx.86.106
November 13, 2014
My mother passed away at this facility. She had Alzheimer's with severe behaviors and was there for over 5 years. I visited almost daily and I am amazed at these reviews. I never saw neglect or abuse or anything else. Quite to the opposite, I saw staff sit and talk with residents despite the resident's confusion. I saw staff walking the hallways hand in hand with residents because it was comforting. I often saw staff work as a team, without regard for who was assigned to who, to care for residents and family's as best as they could. No where is perfect. Sometimes there was a smell, sometimes the food was cold and bland, sometimes my mother had to wait to be cared for because something else was taking the staff's time, sometimes the room was in disarray or whatever the sometime was, but the staff always responded to these issues in a manner that I considered very appropriate and in a way that demonstrated to me that THEY CARED FOR MY MOTHER! She was not just an assignment, or even a resident, she was my mother and they treated her as if she was their mother too. I found a lot of comfort in the stories the staff shared as they each came to pay their respects once she had passed. They cried with me and I laughed with them. My mother may not have given birth to them but she loved the staff and they became my brothers and sisters. Because they were family they also took care of me and my family, always asking how I/we were doing; always offering to get coffee or food when I visited; always responding to my requests as quickly as they could and understanding when I became frustrated. They got to know me and my family. When they say you become family at Foundation Park, they really mean it. I still see some of the staff when I'm out and around town and they ask how I am. I would like to specifically thank Sylvia, Jacob, Judy (Amazing!), Vanessa, Theresa, Kathy, Mara, Virginia and everyone else that I can't think of right now but you know that Alzheimer's runs in my family! I would recommend this facility to anyone that needs help with a loved one suffering from Alzheimer's and if the need arises I will go there.
by Robert xxx.xxx.53.162
November 10, 2014
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.1.187
May 27, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by c brown xxx.xxx.139.156
February 01, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.137.135
December 20, 2012
Do not bring your loved ones to this facility. It is the worst nursing home facility I have ever seen. The employees (I wouldn't call them nurses, or doctors) are terrible and are rude to the patients and their families. I have witnessed them on numerous occassions yelling and screaming at patients who can't remember wich room they are in. (Lets remember they are alzheimer patients). I have also walked in on an employee filling his pockets with snacks from a patients dresser drawer. Foundation Park Dementia Care Center should be shut down. If it were possible this place would get 0 stars from me.
by noneofyourbusiness xxx.xxx.47.56
November 09, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by tommy xxx.xxx.13.222
October 08, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 01, 2011
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider treat their staff well?
No, the staff was very mistreated
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
August 24, 2011
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
May 26, 2011
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Map and Directions
1621 S Byrne Rd, Toledo, OH 43614