Forrest Oaks Healthcare Center

Forrest Oaks Healthcare Center
Forrest Oaks Healthcare Center 620 Heathwood Dr Albemarle, NC 28001
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Should not put anyone there in Albemarle, they will not recieve the care they should get especially at meal times all cna have to work in dining room and leaves the halls open for over an hour if they need help good luck getting it! does not deserve even a star
by Sorry xxx.xxx.77.166
July 31, 2018
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Fairly Easy
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
by Anonymous xxx.xxx.253.250
July 29, 2014
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.105.36
July 11, 2014
relative came in for rehab. she had to share a bathroom with a man who kept locking the door, they have dementia patients so a lot of patients calling out all day and sometime at night. food was so so, often brought her food for the 2 weeks she was there, the staff, other than beth, the charge nurse, were very nice. Beth has a case of laziness, does not work well with other staff members and watches the clock. maybe she needs to remember her nursing oath. The facility was clean, little odor, had a health rating of 98 and are in a residential, quiet area. However...if you arrive late, you will not get your medications, even pain, heart or diabetic, until the next day, this is something that needs to be addressed. the facility is a bit worn down and really could use an overhaul.
by mary xxx.xxx.250.191
August 21, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by alias xxx.xxx.189.228
December 19, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.23.67
October 18, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
February 19, 2012
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
January 25, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 21, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 02, 2011
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