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Forest Hill Health Rehabilitation

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Forest Hill Health Rehabilitation
Forest Hill Health Rehabilitation
(13 Reviews)
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4747 11th St East Moline, IL 61244
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Does this provider treat their staff well?
No, the staff was very mistreated
by Anonymous xxx.xxx.169.205
December 03, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you and your circumstances at every appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by anonymous xxx.xxx.133.65
June 26, 2013
I would just like to say that my father has been in Forest Hill for over 2 years and they have been wonderful to him. They have kept me advised of his health stats, and have been very caring and kind to me and to him. My father passed away yesterday at the nursing home I was there with him as well as the chaplain from Hospice, the Chaplain prayed while I held my fathers hand and when the prayer was finished my father slipped away very peacefully. Jamie from Hospice Compasses showed up within 15 minutes and between the nurses , Mark the Chaplain and Jamie they took very good care of my fathers last needs and us and gave us time to spend with my dad never rushing us. Several of the nurses came in and ask if they could say goodbye to my dad he was very special to them they loving referred to him as their "southern gentleman" (Dads from Ky) I would like to say thank you to all you wonderful ladies who took such good care of my dad. I really appreciate it. A special thank you to Cheryl Brown, Shelia and Shirley you are all angels. God Bless you
by Anonymous xxx.xxx.218.20
April 02, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider use excessive foul language?
No
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.84.47
February 08, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.82.3
December 29, 2012
The place is filfty,the food looks like slop,the nurses and maintence men eat of the peoples plates,they dont give anyone water.And a nurse borrowed money from someone in there.There is a guy in there that walks around with a pee bottle and pulls his penis out and pees in the bottle he even does it in the dinning room at the table when people are eating and the nurses know it and they dont say a word.I seen all this while i was visiting a loved one and ive been working on getting them otut of that hell hole every since.The people that work there and the owner should be ashamed.Im sure they will be paid back some day with a little thing called KARMA maybe they will end up in a place like that when there old.SHAME,SHAME,SHAME,OM YOU PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by SOS xxx.xxx.3.204
November 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.162.128
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Roberta B xxx.xxx.77.51
May 15, 2012
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this nursing home to others?
Absolutely Not
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
January 21, 2012
Was this provider's staff friendly?
Yes
by Anonymous
December 30, 2011
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Map and Directions
4747 11th St, East Moline, IL 61244