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Flagship Healthcare Center

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Flagship Healthcare Center
Flagship Healthcare Center
(16 Reviews)
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466 Flagship Rd Newport Beach, CA 92663
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
My wife was admitted to this facility for rehab after double surgery for knee replacements. Facility workers did not attend to her properly. They gave her pain medicine 6 hours after the due time. They refused to give her antibiotics claiming that they ran out of the medicine! Facility is dirty and personnel very rude and non caring. Administrator and management do not answer their phones and are not available or do not care.

Definitely do not recommend anyone to go to this facility.
by Hamid Hooshvar xxx.xxx.231.16
April 23, 2016
I love this home for those who can no longer live on their own. Clean, personable, comfortable.
by Lori xxx.xxx.240.245
February 08, 2015
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.82.231
November 14, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.253.71
September 19, 2014
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
Not one bit
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.211.153
September 08, 2014
Did the waiting room smell clean?
Yes
Would you recommend this nursing home to others?
I Already Have
Did this provider take time with you at your appointment?
Yes
Did this nursing home answer all of your questions?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Steven xxx.xxx.186.55
March 20, 2014
Did a staff member acknowledge or greet you when you entered?
Barely
by Anonymous xxx.xxx.203.181
March 17, 2014
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Mark xxx.xxx.74.106
October 02, 2013
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Mike xxx.xxx.196.242
October 02, 2013
My husband, Anthony Monkiewicz, had quaddrable heart surgery on September 10, 2013, he was told he needed to go to rehab care when he was discharged from Hoag Hospital, we were given a list of rehab centers to visit and pick one that looked good to us, my daughter and I went to three, we were confused over which one to pick, then we went to Flagship, it was quite different than the others that we saw. Everyone on the staff was extremely friendly, good-natured and efficient, we felt at home. My daughter, Kim, and I went back to the hospital and told Anthony the we were happy with Flagship.
When he was discharged from the hospital, an ambulance took him directly to Flagship, he has been there almost two weeks and his progress is very good, soon he will be home.
This is a very good rehab care center, we made the right decision. they not only take excellent care of their patiences, they treat everyone with love. Every time I come to visit my husband I am treated so nicely I can feel the love that they give each and every person not only in their care, but everyone that walks through their doors.
by kim slim shadey xxx.xxx.168.138
September 28, 2013
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Map and Directions
466 Flagship Rd, Newport Beach, CA 92663