Evergreen Americana Health & Rehabilitation Center

Evergreen Americana Health & Rehabilitation Center
Evergreen Americana Health & Rehabilitation Center 917 7th Ave Longview, WA 98632
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.85.214
October 12, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.182.187
August 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.210.22
May 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Trevor xxx.xxx.253.204
April 27, 2012
Some members of the staff were friendly while others were downright rude and hostile. It was a very strange mix of professionalism and holier-than-thou attitudes. I wouldn't want any of my family members staying here, and have looked elsewhere for homes. My questions were answered appropriately, but it was the nurses and CNAs I had a problem with.
by Julia xxx.xxx.181.111
March 22, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.167.28
March 20, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
October 12, 2011
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