Ebony Lake Healthcare Center

Ebony Lake Healthcare Center
Ebony Lake Healthcare Center 1001 Central Blvd Brownsville, TX 78520
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
This facility is the not the most modern though updating is looking very good. A modern building does not necessarily make a good nursing home by itself.. What makes a good nursing home excellent are the people who work inside the structure. I am so happy I found this place where the staff is caring and compassionate. They do an excellent job of taking care of my dear mom who turns 94 in a few days. Keep up the great loving care.
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by Rodrigo Munoz xxx.xxx.64.8
June 07, 2017
Excellent and compassionate care is given to the residents. They were very kind and professional towards my father as he has needed to enter the facility several times for therapy and care.
by Dolores Cisneros Emerson xxx.xxx.16.221
September 08, 2016
The folks looking after our dear sister Maggie are excellent providers and wonderful people. We would recommend these caregivers to anyone who has a family member who needs around the clock care.

These people are great!!
by Sandra xxx.xxx.8.58
September 02, 2015
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by disappointed xxx.xxx.207.11
August 19, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Amber xxx.xxx.172.180
December 06, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by DISGUSTING! xxx.xxx.17.237
August 03, 2012
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Does this provider have helpful information available online?
Yes
by Anonymous
January 31, 2012
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