Eagle Pond Rehabilitation & Living Center

Eagle Pond Rehabilitation & Living Center
Eagle Pond Rehabilitation & Living Center 1 Love Ln South Dennis, MA 02660
Add a Review

Consumer Feedback

(7 Reviews)
Service
1 star average for Service
Environment
2.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
My Mom did need a nursing home so a visit we did. Gave all her info to the person in charge. Anyway it was given out without an OK of my Mom or I. Also a friend stayed there and was just left to fend for herself til she got to go home.
by maggiekate xxx.xxx.66.113
April 17, 2016
Can I give less than 1 star?
by RC xxx.xxx.177.98
October 07, 2014
RUN do not walk from this place. My mother was a patient on the sub-acute unit. Poorly staffed. Seemed to be more managers pictures on the wall than actual hands on staff like CNA's and nurses.

Anyways, the care was substandard due to poor staffing. My mother fell at one point because she had to go to the bathroom and no one answered her call bell. The discharge nurse told my mother she wasn't allowed to leave. At a car meeting I asked if this was true and was given some weird story as to why my mom couldn't leave. I think that may have actually been fraudulent.

I would never go there myself, and will do everything in my power to stop my mom from ever going back.
by Richard B. xxx.xxx.177.98
August 08, 2014
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's staff friendly?
Friendly Enough
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by lackedcare xxx.xxx.255.2
August 30, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.122.210
July 06, 2013
The dementia unit was great. The nurse made me feel very welcome. He and his staff worked together well. My mom was on the unit for a few weeks. Would recommend
by Justin Pearson xxx.xxx.177.98
May 10, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
October 13, 2011
Add a Review