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Driftwood Health Care Center

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Santa Cruz, CA

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Driftwood Health Care Center
Driftwood Health Care Center
(16 Reviews)
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675 24th Ave Santa Cruz, CA 95062
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Diet restrictions are not supervised and 'for profit' is reflected with low quality, Sysco provided fare. therapy department is excellent. Be aware that dementia patients are allowed to roam the halls and are mixed with the general population, often blocking the hallways or in YOUR room. Sleep is difficult at times due to some residents screaming due to pain or mental conditions. Admin claims there are no provisions for 'special needs' residents to not be within the general population.
by beidrt xxx.xxx.66.162
July 10, 2015
Seem to medicate patients more than necessary and do not respond to the call buttons within a few minutes. Many clients ( my 95 yr. old uncle) getting thinner and more frail. Nurses overworked. Received 4 calls in one day re: my uncle not having prescriptions filled, lethargic, crying, sleeping. The next day all is fine.
by Cher xxx.xxx.108.201
July 19, 2014
Was the waiting area spacious?
Yes, extremely spacious
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.162.4
December 17, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Friendly Enough
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.231.194
June 11, 2013
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.242.244
October 06, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff . They are warm and professional, and make the whole experience that much better.
by tj xxx.xxx.168.218
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.5.233
July 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.209.184
June 19, 2012
It seems like the doctors drug some of the patients to keep them quiet. I dont like seeing my mom in a vegetable state.
by Anonymous xxx.xxx.217.134
May 28, 2012
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
February 27, 2012
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Map and Directions
675 24th Ave, Santa Cruz, CA 95062