Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider treat their staff well?
Kind of, but not very well
Was this provider's office too cold?
Yes, I was starting to get numb