Delmar Gardens of Green Valley

Delmar Gardens of Green Valley
Delmar Gardens of Green Valley 100 Delmar Gardens Dr Henderson, NV 89014
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
3 star average for Expertise
Accounting Department, continues to charge for ancillary cost and or products that are already being charged to Medicare. They (Delmar Gardens) have already been instructed to Call the Hospice Care if extra products are needed for my mother. Their statements are unbelievable hard to read. My father mails their statements to me and trying to decipher them is unreal. I really think most people get the bill and just pay, and never question. At a close $10,000 a month I understand how most go broke. BTW $10k isn't the beginning cost?????
by Daughter xxx.xxx.145.115
January 06, 2017
I have been to the facility several times and all appears clean and pleasant. The administrative staff on the other hand is ignorant. They come to the reception area to answer questions and deal with concerns with no regard to patient or visitor privacy, possibly in violation of Hippa. The facility is listed as a Medicare/Medicaid provider yet they claim not to receive payment for DME usually covered by Medicare. No reasonable explanation is provided for this issue. It is very frustrating to deal with this group.
by Anonymous xxx.xxx.129.214
July 21, 2016
I have been impressed how well the staff is caring from my Aunt who has been at the facility.
by Frank A. Perea xxx.xxx.72.130
September 15, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.38.40
September 09, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
by Anonymous xxx.xxx.132.20
June 18, 2014
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.146.118
February 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.34.64
May 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.63.115
April 17, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 24, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did they follow up with you after your appointment?
No, but they said they were going to!
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Not Really
by Anonymous
December 21, 2011
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