Courtland Healthcare Center

Courtland Healthcare Center
Courtland Healthcare Center 23020 Main St Courtland, VA 23837
Add a Review

Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Expertise
3.5 star average for Expertise
I especially appreciated the way the patients were treated by Courtland Healthcare staff. Witnessed i.e. shaving of a client, talking with the patient in his wheelchair when staff member was completing her charting.
by Sharon Martin xxx.xxx.132.34
May 21, 2018
My mother was in this facility and after being under their care for a little over two weeks, we had to have her removed and taken to the hospital. At the hospital, we were advised she was severely dehydrated, had a bladder infection, and had a blood clot in her leg that the ER doctor advised had been there for at least a week. She went in for rehab for her right leg after a stroke, but she was so severely medicated by staff that none of us in the family could even wake her up. If we got her to open her eyes, she could only keep them open for about a half a second. The staff seemed unsympathetic to her needs and ignored her a lot. I feel if my family had not had her removed, she would probably not have survived another week there. Since going to the hospital and staying for almost 3 weeks, she is once again alert and willing and able to participate in a rehab program to get her mobile again. Unfortunately, due to insurance, she has had to go back to Courtland for her rehab. I can only hope and pray she survives. I am very afraid they will not take care of her. I hope history does not repeat itself. It should get no stars, but one must select at least one star to be able to submit a review.
by Susan xxx.xxx.66.3
December 04, 2015
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by annon xxx.xxx.66.4
July 23, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
February 24, 2012
Was this provider's staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 23, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
December 12, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 05, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 07, 2011
Add a Review