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Country Manor Rehabilitation & Nursing Center

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Country Manor Rehabilitation & Nursing Center
Country Manor Rehabilitation & Nursing Center
(17 Reviews)
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180 Low St Newburyport, MA 01950
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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous
September 26, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was this provider's office easy to locate?
Fairly Easy
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
September 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 20, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
May 27, 2011
Did this provider use excessive foul language?
No
by Anonymous
May 02, 2011
Was this provider's office too cold?
No, it was fine
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 23, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 21, 2011
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Map and Directions
180 Low St, Newburyport, MA 01950