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Cornell Nursing & Rehabilitation Center

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Cornell Nursing & Rehabilitation Center
Cornell Nursing & Rehabilitation Center
(9 Reviews)
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234 Chestnut St Union, NJ 07083
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
My one very critical complaint is that this facility is always very short handed with staff. This is a crucial matter because it effects every one, the staff, they are overworked and can not attend to each resident in the way that they need to be taken care of and unfortunately this results in poor care of our residents they are the ones who are mostly affected by this. The Cna's are not able to care for them in an efficient way and as a result they end up with bed sores and very depressed because they feel neglected. This is unacceptable. My Mom is a resident and has been here for over six years. The nurses and Cna's are like family, my family and I have enormous amount of respect for them and will be eternally grateful for all the love care and compassion they have given my parents as well as us. The solution is to hire more help and this will for sure be more beneficial for everyone, especially the residents.

Thank you
by Concerened xxx.xxx.170.242
April 15, 2018
This is a terrible place!!!! My father was recently there. He was there for rehab for a ileostomy. When his bag was almost full, he would ring for the nurse. An aide would come in, shut off the light and tell him she will tell a nurse. 2 HOURS LATER! He rings the bell again. The aide comes in and hollers at him that she told the nurse. Now his bag breaks and he has to be cleaned and changed. After the bag broke, he laid in his own feces for 2 hours.
This happened multiple times!!!!
That isn't even the worst. His blood pressure was extremely low. Instead of calling his doctor, they kept giving him his blood pressure medicine. He became lethargic and dehydrated. The outcome was he had to be rushed to the hospital and his kidneys shut down.
Please, do not send your loved one here. There were times the "nurses" couldn't be found. They don't even have a nurse certified in inserting an IV!!
by valerie xxx.xxx.42.13
January 25, 2014
Did you feel safe in this provider's care?
No, I was scared
by Anonymous xxx.xxx.129.92
January 14, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider remember you by name?
Sometimes, but not always
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.26.226
January 12, 2013
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.127.70
November 13, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.21.108
October 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.211.109
June 21, 2012
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
February 17, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 16, 2011
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Map and Directions
234 Chestnut St, Union, NJ 07083