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Cliveden Convalescent Center

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Philadelphia, PA

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Cliveden Convalescent Center
Cliveden Convalescent Center
(16 Reviews)
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6400 Greene St Philadelphia, PA 19119
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Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Nurses are top not even compared to Somerton Center but some of cnas treat patients with crude, disrespect and a non caring attitude. office personnel are respectful so if u overlook the few disrespectful nurse's aids or just stay on their good side it's not a bad place or should I say it is what u make it . RESPECT breeds RESPECT !!!
by Gregory Plourde xxx.xxx.184.37
February 02, 2017
Horrible place my mother fell in this nursing home and bleed internally 24 hr later in which caused her death. They cover up to many things in this place. I would not even recommend my dog there.
by jackie xxx.xxx.87.150
October 17, 2015
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.58
December 01, 2013
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Robert Williams xxx.xxx.250.142
November 21, 2013
Was this provider's office clean?
It was satisfactory
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by queen xxx.xxx.38.116
October 02, 2013
I was glad that they were located in a safe neighborhood. I felt that some cared about my husband's care but there were others who did not seem to care when he was in pain. If they wanted to ask questions, or take tests, how he felt at the time didn't matter. Also, when it was time for his physical therapy, if he didn't feel well, they thought harassing him into it would get it done. Also, when they sent a notice to get their payment, they stated that they had called our house and spoken to one of us. None of that was true. No one spoke to us! There were no messages left and no arrangements offered. I don't like form letters that state incorrect information.
by Mrs G xxx.xxx.105.34
September 29, 2013
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider give unbiased advice?
No. I didn't trust their motives.
Would you refer this provider to a family or friend?
No, I wasn't impressed
by bj johnson xxx.xxx.51.43
January 12, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by FAMILY xxx.xxx.132.141
September 01, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is friendly and welcoming. They are warm and professional. The office was very easy to locate. I didn't have any trouble finding it at all. I didn't have a bad experience.
by Judy xxx.xxx.148.41
July 02, 2012
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by Bernard Jackson Jr
November 28, 2011
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Map and Directions
6400 Greene St, Philadelphia, PA 19119