Clay County Care Center

Clay County Care Center
Clay County Care Center PO Box 526 Hayesville, NC 28904
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Would you recommend this nursing home to others?
Absolutely Not
Does this provider treat their staff well?
Not really
Did a staff member acknowledge or greet you when you entered?
Briefly
Does this provider use current and safe equipment?
Fairly current
Did you feel that your visit with the provider was time well spent?
Not really
by Mike Pattillo xxx.xxx.228.92
February 24, 2014
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.110.114
July 25, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's staff friendly?
Not Really
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.110.130
June 18, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.197.77
April 12, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 01, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I am going to refer everyone I know here. I absolutely love this place.
by Marty Baird
April 20, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
April 06, 2011
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
February 28, 2011
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