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Chesapeake Woods Center--Genesis ElderCare

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Chesapeake Woods Center--Genesis ElderCare
Chesapeake Woods Center--Genesis ElderCare
(3 Reviews)
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525 Glenburn Ave Cambridge, MD 21613
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.57.67
March 15, 2012
It's shocking how little they seem to care about patient service. From my experience It appears as if patients are never put first here. The some of the staff is incredibly rude at times to patients and seem to care more about themselves. The staff is not tuned into giving care to a 95 year old lady. She is wheeled in the bathroom and expected to wash and dress herself. She very particular about washing her back which is har for her to do. I visit there every other day and today she was in tears because a staff said she lied. This lay DOES NOT LIE and does want to get any in trouble. She falls and is not to do things on her own but some do not care.
by Rose Hamilton
February 17, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 20, 2011
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Map and Directions
525 Glenburn Ave, Cambridge, MD 21613