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Chenal Rehabilitation & Health

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Chenal Rehabilitation & Health
Chenal Rehabilitation & Health
(9 Reviews)
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3115 Bowman Rd Little Rock, AR 72211
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2 star average for Recommended
Oppressive floral odor overwhelms one coming through the door. Tough for patients with pulmonary disease. Hallway lighting better than past but rooms gloomy with very dated wallpaper border. No therapeutic diets? What? Thought OLTC required ability to provide? Lobby and common areas desperately in need of a re-do. Didn't see any hand-on care but staff friendly.
by Kay xxx.xxx.1.69
November 13, 2016
none
by Tonya xxx.xxx.9.64
October 18, 2014
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.145.1
April 16, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.15.145
January 16, 2013
They desperately need facility management! All of the residents who don't have family to stand up for them is so sad, they certainly have questionable care. There are a select few staff that are caring and willing to do what they can for their residents and patients, they do need to be commended.
by XXXX504 xxx.xxx.107.121
October 19, 2012
This is a facility that is understaffed. The staff is admittedly inadequately improperly trained. They do absolutely nothing to make the quality of life of the residents better. There is a great deal of theft, neglect, and overall inadequate care. The new owner's have made cuts to an already poor facility. The food is cold and of poor quality. The residents are not properly hydrated. The rooms are not cleaned well. The staff smokes all day outside the entrance door, or congregate in the halls chatting,yet have no time to provide the basic needs of the residents. Depressing environment. Please think twice before admitting a loved one.
by TomorrowToday xxx.xxx.159.119
October 18, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 14, 2011
Was this provider's office easy to locate?
I got lost, but eventually found it
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 29, 2011
I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude.
by Alias
March 15, 2011
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Map and Directions
3115 Bowman Rd, Little Rock, AR 72211