Chateau Center

Chateau Center
Chateau Center 7050 Madison St Willowbrook, IL 60527
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Expertise
2.5 star average for Expertise
Value
2 star average for Value
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
Very good
Does this provider have helpful information available online?
Yes
Does the provider's staff maintain a professional appearance?
Mostly yes
by Anonymous xxx.xxx.10.207
October 29, 2014
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility clean?
It could have used some cleaning
by Anonymous xxx.xxx.3.59
September 04, 2014
Would you recommend this nursing home to others?
No
Did this nursing home answer all of your questions?
Some were answered
Was this provider helpful about using your insurance coverage?
Somewhat
Was the provider's staff welcoming to you?
Somewhat
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.22.210
February 24, 2014
Would you recommend this nursing home to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider welcome questions?
Not really
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.138.232
February 13, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.36.127
October 08, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.97.58
November 14, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.53.4
October 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.230.68
July 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by k xxx.xxx.107.177
March 31, 2012
Was this provider's office too cold?
No, it was fine
Would you recommend this nursing home to others?
I Already Have
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 04, 2012
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