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Charlevoix Healthcare & Rehabilitation Center

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Charlevoix Healthcare & Rehabilitation Center
Charlevoix Healthcare & Rehabilitation Center
(6 Reviews)
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1221 Boonslick Rd Saint Charles, MO 63301
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you recommend this senior care facility to others?
I Already Have
by Anonymous xxx.xxx.7.43
October 24, 2014
Did this nursing home answer all of your questions?
Some were answered
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office too cold?
No, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.131.93
January 07, 2014
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat every client equally?
Sometimes, but not all the time
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.165.165
February 21, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.37.45
December 14, 2012
These people will steal from your family, drug your relatives, and stick them in a small cramped dark room. Beware if you are considering trusting them with your loved ones.

They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I would never visit them again. I was very disappointed. Their prices were not fair at all. They were extremely overpriced and I felt ripped off.
by JC xxx.xxx.151.195
August 07, 2012
Does this provider remember you by name?
No, I always have to remind them
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
September 08, 2011
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Map and Directions
1221 Boonslick Rd, Saint Charles, MO 63301