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Chapman Convalescent Hospital

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Riverside, CA

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Chapman Convalescent Hospital
Chapman Convalescent Hospital
(9 Reviews)
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4301 Caroline Ct Riverside, CA 92506
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Value
2.5 star average for Value
Recommended
3.5 star average for Recommended
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.123.118
May 15, 2014
Would you recommend this nursing home to others?
If I Had To
Did this nursing home answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Somewhat
Was the provider's staff welcoming to you?
Somewhat
Was it easy to make an appointment with this provider?
Somewhat
by Anonymous xxx.xxx.129.111
March 03, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's staff friendly?
Not Really
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.39.0
June 06, 2013
The facility is very disorganized. The CNAs were nice but the doctor did not show up for 2 days and when he did he knew nothing and was acting like he did not even want to be there. No one writes notes in the chart to let other shifts know what is going on. So, when you ask a question everyone just says they don't know, including the so called doctor? We are moving our loved one ASAP.
by Anonymous xxx.xxx.11.40
May 27, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider have helpful information available online?
Yes, but very little
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Kim xxx.xxx.176.86
January 14, 2013
Did they follow up with you after your appointment?
Yes.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 02, 2012
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
May 10, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 02, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
March 27, 2011
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Map and Directions
4301 Caroline Ct, Riverside, CA 92506