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Chapel Manor Nursing & Rehabilitation Center

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Chapel Manor Nursing & Rehabilitation Center
Chapel Manor Nursing & Rehabilitation Center
(28 Reviews)
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1104 Welsh Rd Philadelphia, PA 19115
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Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.35.250
May 24, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.177.68
March 24, 2013
My Mother went to Chapel Manor for rehabilitation upon discharge from the hospital. The first night the staff neglected to watch the oxygen tank which ran out and Mom had no oxygen for 6 hours causing her to go into respiratory distress and be sent to the ER...she's NEVER going back.
by Joan Palka xxx.xxx.48.17
February 16, 2013
I am not going to refer my family and friends here. I just wasn't that impressed. I also do understand why the time of the employees is wasted by taking sick people out for a cigarette, especially people with heart issues. And I think employees that smoke need to be encouraged to quit.
by pat xxx.xxx.71.8
January 19, 2013
Although my loved one was only there 2 1/2 days, I found it to be a horrible facility. For example, when I went to visit my mother, her right arm was extremely swollen. I noticed nothing was being done about it; as in, it should have been elevated on a pillow, something...to decrease the swelling. Luckily, I'm a former RN and knew enough what to do. I had asked the nurse there for a pillow and was told to get one myself from the empty bed next to my mom's bed!?!? I found no tissues anywhere for my mother and when asked for some, was told there were no boxes, yet there was one available right on the nurse's cart. Before leaving I inquired as to what they planned to do about her swollen arm and the nurse found nothing in the chart about it!?!?! How ANYONE could have NOT noticed her huge arm swelling is unreal! After I brought it to the nurse's attention, it prompted her to call the physician (well, she told me she would as I was preparing to leave for the night). I got a call about 4 hours later that my mom was being transferred to the hospital. They had done lab work and it came back abnormal, bad enough to require emergent care. I'm still wondering if anyone would have not only noticed, but done anything about it had I not addressed it myself??? Additionally, the place was dingy, appeared dirty, and the atmosphere was depressing. I can't think of another way to describe the place other than ugly and/or dreary. Not at all cheerful, uplifting, light or airy. I only saw 2 staff members on the wing...and many sick patients. They did not have any hand sanitzers anywhere and I had to wash my hands in the nurses station (they also were having an outbreak of a stomach virus and the flu at the facility) I didn't see my mom's nurse wash her hands before coming to assess her - BIG PROBLEM. Handwashing is crucial and 110% necessary in a health care facility!! Bottom line, I'd give them a 0 if I could. STAY AWAY, there are MUCH better places in that area!
by Misteme xxx.xxx.172.136
January 10, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.245.52
November 20, 2012
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.73.238
September 21, 2012
CHAPEL MANOR is a DISGRACE! My Stepfather was put in here when he broke his shoulder because my Mother could not take cae of him due to healt problems. Well he was supposed to be in there for 12 weeks well that was a year ago. He got no exercise and now he cant get out of a wheel chair. They do not wash him he has stuff growing on his head like cradle cap its disgusting. But baby are they there to collect there money. He also supposlingly has a touch of Dementia but no doctor in the place will put it down in writing. He has a touch of Dementia so what did they do they got him to sign over all his money accounts to them. For the money they are paying he should be living like a KING! They have him in a room with 4 other men and he is never allowed out of his room. They put a alarm on his wheel so he cant get out of it. This place is not like what they say and show you. The food SUCKS! They show a chef preparing it, haha there is no chef. Stay away if you can.
by Gene Rich (CONCERNED) xxx.xxx.11.152
July 06, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by jack d. xxx.xxx.155.197
June 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.79.234
June 02, 2012
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Map and Directions
1104 Welsh Rd, Philadelphia, PA 19115