Chapel Hill Community

Chapel Hill Community
Chapel Hill Community 12200 Strausser St NW Canal Fulton, OH 44614
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
The Chapel was the worse place we could have sent my step dad, but we didn't know. He was totally neglected and in bad shape when we removed him from there. I can only hope that they close down because I since heard even more horror stories of that place. So please don't send your loved one there. I have never written a bad review about a place or person before but I just feel in my heart that this is the right thing to do, they were that bad. Hopefully I can spare some people from the misfortune that my stepdad and others went through.
by sheryl xxx.xxx.14.40
November 23, 2015
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Would you recommend this senior care facility to others?
No
by Anonymous xxx.xxx.128.180
November 02, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.15.79
September 22, 2014
We found the charger for my husband's vac pump in the stuff that I picked up from the nursing home. He was sent, via ambulance, back to he hospital because the nursing home claimed that the pump wasn't working. In other words, they never had that pump connected while he was there!
My husband messed his pants on the first day at the nursing home. Two nurse aides clean him up but never put on clean underwear and he was still without underwear when he returned to the hospital 48 hours later, even though two complete sets of clothes were delivered to the nursing home.
The nursing home was late with every medication, at least by one hour. Several times, they indicated that they hadn’t received his pain medication from the pharmacy, so he once went 12 hours without receiving anything.
My husband asked for a walker, but the nursing home said that they don’t have any walkers, just wheelchairs, so he was out of luck unless I delivered one myself.
There was no physical therapy for the 48 hours he was at the nursing home, although the reason that he was sent to the nursing home rehab was for physical therapy.
Antibiotics were to be administered via a port in his arm, with saline on a pole, but that never transpired.
During the 48 hours that he was at the nursing home, all that he had to eat was a banana and a glass of orange juice, with no encouragement to eat more in the dining room or even in his room.

by dmd xxx.xxx.170.181
September 14, 2014
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.170.138
May 11, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider use current and safe equipment?
Fairly current
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.149.31
May 13, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's staff friendly?
No, they were rude
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous xxx.xxx.155.12
February 21, 2013
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider use excessive foul language?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this provider to a family or friend?
No, I wasn't impressed
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.135.36
November 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.91.210
August 28, 2012
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
Yes
by Anonymous
October 23, 2011
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