Cedar Ridge Healthcare Center

Cedar Ridge Healthcare Center
Cedar Ridge Healthcare Center 1 Perryman St Lebanon, IL 62254
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
My mother was sent here in 2012 for rehab from a severe stroke. Care was intermittent, and several times we (her family) had to hunt down her meals--her glasses were never found! I was called to let me know she fell from her wheelchair in the dining hall, and was being taken to the hospital and they could tell me more at the hospital. I got to the hospital and the nursing home told them I could tell them all about what happened.
by disappointed xxx.xxx.208.52
March 18, 2015
Recently had a relative there. Horrible smell of urine down the entire hall she was on. Went multiple days, always the same.
by Kate xxx.xxx.212.233
November 29, 2014
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility use excessive foul language?
Definitely! I was shocked and horrified!
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this provider's staff friendly?
No
by Anonymous xxx.xxx.201.48
October 13, 2014
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider use current and safe equipment?
Fairly current
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.222.37
February 04, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.252.84
November 09, 2013
Their equipment was just average. It didn't knock my socks off or anything, but most of it still appeared safe. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I got an appointment quickly. I've never had to wait too long. They could've used quite a few more staff members. They seemed understaffed and when you are first admitted they continually fail to give new people their meds which causes problems and extended stays
by a little old lady xxx.xxx.114.32
September 16, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.225.130
August 13, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.225.130
July 08, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.38.50
March 18, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Would you recommend this nursing home to others?
No
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.160.94
February 12, 2013
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