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Carriage Hill--Bethesda

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Carriage Hill--Bethesda
Carriage Hill--Bethesda
(11 Reviews)
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5215 W Cedar Ln Bethesda, MD 20814
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Horrid hospice experience. Patient begging for morphine. Did not receive proper medication because staff did not read his medical history. Several prescriptions that he took with him and then lost.

Be kind to your dying friend or relative. This is not the Hospice care they should receive.
by Health Care Agent xxx.xxx.32.45
July 17, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Not Really
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Maxine Jones xxx.xxx.236.152
November 20, 2013
A patient really needs an advocate in this place! On the surface it appears they are taking care of your loved one, but just hang around like I did and you will get a much clearer picture of what's really going on there. NEGLECT!!!! Big time! From the Medical Directors to the nurses, I found them to be arrogant, defensive and dismissive. In general poor care givers, I was very very disappointed in the care or lack there of that my loved one received. Patronizing egomaniacs who take delight in abusing their perceived power. I would not recommend this place, and if for some reason your loved one ends up here, spend as much time as you can with he or she especially if the patient does not speak up for them self. Not a place to leave someone you care about unless you plan on being there with them, and even then prepare to be frustrated a lot! The cheerful Admissions Director either doesn't have a clue as to what's going on or he is paid to look the other way. It appears that there are a handful of chiefs that probably get paid a decent salary, while the workers that are suppose to provide the actual care are not paid enough for them to give a damn about your loved one. It is also a place where the right hand definitely does not know what the left hand is doing which makes it all pretty frightening. This is an ideal place for an undercover Boss!
by RHJ xxx.xxx.163.82
November 20, 2013
Did this nursing home answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.238.73
May 21, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.53.214
February 21, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.89.210
January 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.202.142
July 04, 2012
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 26, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
December 19, 2011
Were you able to relax during your appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 20, 2011
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Map and Directions
5215 W Cedar Ln, Bethesda, MD 20814