Three family members made impromptu visits. The staff dropped everything to meet with each of us and answered all of our questions. We place my dad here and still feel that he is receiving the care he needs. Staff continues to be responsive and open about any falls, etc. Our family nurse has encouraged us that the staff is handling all concerns and situations appropriately.
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I don't know of anywhere else that would've taken better care of me. I had a great experience.