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Capitol Hill Healthcare Center

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Capitol Hill Healthcare Center
Capitol Hill Healthcare Center
(20 Reviews)
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520 S Hull St Montgomery, AL 36104
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Sharon Baker the administrator is fantastic. The nursing care, therapy, physicians and support staff are friendly and caring. Ranked as the top Rehab and Long Term facility in Montgomery AL for obvious reasons.
by Mrs. Susan Jones xxx.xxx.133.164
June 27, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Finding rehabilitation and long term care placement is very difficult. I deeply appreciate the caring and professional way my mom is being taken care of at Rehab First and then Capitol Hill.
by Lauren Jones xxx.xxx.231.5
March 23, 2012
Capitol Hill is no safe place to leave your loved ones into this facility. I have tried several times to notify capitol hill administrator sharon baker and tracy hodges of the negligence of allowing my mother to leave the facility without my consent. Mrs. Baker made an personal phone call from her cell phone saying that everything looked right in the document which was not court order and that it was notarized by two witness , but according to Mrs. Pauline the director she asked the staff and no one sign my mother out of the facility, also the staff didnot notify me of the meeting they conducted with my mother about her personal and private business. So I have contact an attorney, notify the attorney general , the license directors over this facility , and others of the way I was mistreated for allowing my mother to be a patient at the capitol hill rehab center and I will proceed into this matter even if it mean loss of employment or have this facility license revoke so that no one else will have to go through this tragedy as I have from day t o day.
by beverly mumpfield
January 17, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
September 06, 2011
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this business in a safe neighborhood?
No, I didn't feel safe
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
by Anonymous
September 03, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 15, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
June 24, 2011
Capitol Hill shares the same kind of problems that may other business have when the bosses are not around during night shift and on weekends. If you drop in for a late night visit at Capitol Hill, you might think that you have walked into a loud night spot or party club. The absence of professional decorum and professional behavior is evident as soon as you hear the obnoxiously loud laughter and voices coming from the nursing stations and other places where employees gather. I don't know how any of the residents sleep at night with the spontaneous, ongoing parties that happen in this place every night. The employees probably feel free to continue this behavior probably because the administrative officers of Capitol Hill are too lazy to do the things that good managers do. Or, perhaps management feels intimidated by the threat of discrimination lawsuits if they dismiss one or more of these all but useless employees. Otherwise, I don't know how this facility passes regulatory inspections. It is a filthy place, and the some of the window unit air conditioners are as loud as the laughing hyenas who work there at night.
by J.M.
June 18, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Would you recommend this provider to others?
I Already Have
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 20, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 25, 2011
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Map and Directions
520 S Hull St, Montgomery, AL 36104