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Bruceville Terrace Skilled Nursing Facility

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Bruceville Terrace Skilled Nursing Facility
Bruceville Terrace Skilled Nursing Facility
(7 Reviews)
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8151 Bruceville Rd Sacramento, CA 95823
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Nurses were very rude and DON waa unhelpful when complained. State needs to come in and evaluate the bullying tactics.
by daniel gibson xxx.xxx.33.96
February 19, 2016
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.34.76
September 14, 2014
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.125.3
September 12, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.221.159
October 24, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office easy to locate?
Fairly Easy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous xxx.xxx.200.193
May 27, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.36.240
May 07, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
February 02, 2012
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Map and Directions
8151 Bruceville Rd, Sacramento, CA 95823