Brookline Manor

Brookline Manor
Brookline Manor 2 Manor Blvd. Mifflintown, PA 17059
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
My husband is at this place for therapy. I have walked in several times, now to find him lying in bed, not covered, an no pants on, in an adult diaper for everyone to see as they walk past his room And he smells from not being changed regularly. I addressed this problem at a meeting, but it did not do any good. Plus several other issues.
by Disgusted xxx.xxx.4.173
September 10, 2018
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
by Anonymous xxx.xxx.151.33
November 03, 2014
Did this senior care facility prominently display their credentials or business license?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.32.245
October 13, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Are you going to visit this senior care facility again?
Sure
by Anonymous xxx.xxx.228.119
July 12, 2014
Does the provider's staff try to be helpful?
Yes
Were the restrooms clean at this provider's office?
Yes
Did this nursing home answer all of your questions?
Yes
Would you recommend this nursing home to others?
Yes
Does this provider welcome questions?
Absolutely
by Anonymous xxx.xxx.222.205
March 25, 2014
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.148.224
November 14, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.168.232
August 17, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
Yes, extremely spacious
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.83.154
April 03, 2013
Was this provider's office clean?
It was satisfactory
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.45.249
February 18, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.195.97
February 08, 2013
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