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Brian Center Health & Retirement--Brevard

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Brian Center Health & Retirement--Brevard
Brian Center Health & Retirement--Brevard
(17 Reviews)
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531 Country Club Rd Brevard, NC 28712
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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility's staff friendly?
Not one bit
Was the office accommodating when booking an appointment?
No
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
No
by Anonymous xxx.xxx.126.175
September 01, 2015
Did this provider rush your appointment?
No
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to relax during your appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.19.250
January 29, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you feel safe in this provider's care?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.148.225
October 10, 2012
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by patient's family member xxx.xxx.148.7
October 03, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.224.175
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.122.55
July 28, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.37.226
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.110.7
July 06, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.114.182
March 23, 2012
I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. This provider has helpful information available online, which is really convenient. They have a good website and online presence. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They make no effort to make me feel special. I don't think they appreciate my loyalty to them.
by From
February 13, 2012
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Map and Directions
531 Country Club Rd, Brevard, NC 28712