Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond