Bolton Manor Nursing Home

Bolton Manor Nursing Home
Bolton Manor Nursing Home 400 Bolton St Marlborough, MA 01752
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My son stayed here. He died two year ago. He was happy here. I need more care than I can give myself. Does Medicaid pay for here? Does Medicaid pyramid for this?
by Kathleen Bourinot xxx.xxx.142.206
January 26, 2017
Does this provider remember you and your circumstances at every appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.116.84
October 07, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.81.122
February 27, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.57.75
August 16, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 15, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this nursing home to others?
Yes
by Anonymous
November 16, 2011
Were you able to relax during your appointment?
No, I had to leave I was so distressed
by Anonymous
November 12, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 26, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by joe
August 15, 2011
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