Birchwood Terrace Healthcare

Birchwood Terrace Healthcare
Birchwood Terrace Healthcare 43 Starr Farm Rd Burlington, VT 05401
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Thank You Alecia and your entire Staff, Nancy, Sarah, Nurses, Caregivers , Maintenance Workers , Laundry and Room Cleaners for doing an outstanding Job, especially during the COVID 19 period. My long time friend Homer Fuller who resided at Birchwood for a few years until he passed in Jan 2019 always agreed during our many conversations that everyone treated him good especially when he was stressed out and frustrated with health issues and lock downs during the Covid19. Thanks again for your patience and kindness.
by Chuck Rollins xxx.xxx.2.149
May 01, 2021
Would you recommend this nursing home to others?
I Already Have
Does this provider use current and safe equipment?
Yes
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.94.154
February 17, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.18.142
October 16, 2013
excellent staff and my mom got home and has been great ever since ! I would highly recommend them to whomever needs their level of care.
by amanda xxx.xxx.188.205
October 15, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by margaret xxx.xxx.130.12
February 14, 2013
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous xxx.xxx.146.63
February 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.1.80
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.125
April 27, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Was this provider's office too cold?
No, it was fine
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
October 17, 2011
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
September 21, 2011
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