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Birchwood Health Care Center Inc

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Birchwood Health Care Center Inc
Birchwood Health Care Center Inc
(10 Reviews)
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4800 Bear Rd Liverpool, NY 13088
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I am the son and health proxy for my father who has been a resident of your Liverpool facility a number of times. I have found the staff from PTs to Administration to Assistants to be very helpful, caring and friendly and familiar with my father's situation
by Jon Michalek xxx.xxx.103.215
October 03, 2014
Would you recommend this senior care facility to others?
I Already Have
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.87.84
May 29, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.37.38
February 04, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.74.42
May 22, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider answer all of your questions?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.93.97
March 03, 2013
Would you recommend this nursing home to others?
Yes
Did this provider have reasonable prices?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anastasia xxx.xxx.236.52
January 12, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.36.216
December 03, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 09, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 17, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 22, 2011
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Map and Directions
4800 Bear Rd, Liverpool, NY 13088