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Beaufont Health Care Center

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Beaufont Health Care Center
Beaufont Health Care Center
(24 Reviews)
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200 Hioaks Rd Richmond, VA 23225
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
I was pleased while visiting my sister . now looking for a place for my mom
by Monique D.Edmonds xxx.xxx.12.168
September 25, 2017
They do it all ! Big ups to Chad, Kelly, Lisa, Gale, and Dana who wonderfully leads this facility to fulfill their mision
by Steve Gates xxx.xxx.187.21
March 05, 2015
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.116.35
August 03, 2013
I dealt with the facility for about two years our mother was there until her death in August 2012. The staff was very cordial; the facility it self was always clean which was a major factor to us. Any concern we had that is me and my three siblings; where addressed in a timely manner. We visited daily concerns we had was directed to the appropriate person and we always got satisfied results-- so yes I/we would recommend Beaufont Rehab.
by Mrs. Andrews xxx.xxx.8.50
June 04, 2013
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.158.131
May 25, 2013
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
by Anonymous xxx.xxx.46.81
January 16, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.113.33
November 30, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.216.224
November 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.0.103
July 13, 2012
This is the worse facility to deal with or be in! The food is horrible and they are constantly running out of supplies. They are short staff unless of course the health department is there or someone from corporate comes to visit. The people in charge act like they are concerned with issues and say they are going to take care of it but never do. I honestly would not want anyone I loved left here. The cnas are so overworked with too many residence that they are not happy as well not being able to do a good job. Shameful place to be!
by sickofbadcare xxx.xxx.148.48
May 15, 2012
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Map and Directions
200 Hioaks Rd, Richmond, VA 23225