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Baypointe Rehabilitation & Skilled Care Center

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Baypointe Rehabilitation & Skilled Care Center
Baypointe Rehabilitation & Skilled Care Center
(11 Reviews)
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50 Christy Pl Brockton, MA 02301
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Would you recommend this nursing home to others?
I Already Have
by Anonymous xxx.xxx.2.138
March 18, 2014
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous xxx.xxx.65.208
November 22, 2013
Baypointe puts on a good front about wanting to support your loved ones, but in reality they do not. Staff tell residents sob stories to make them feel bad about asking for help, even when they are immobile. Staff do not pay attention to meal restrictions, despite talking to the head kitchen staff members, head nurses, and anyone else who will listen. Our family has had to beg for tests, medication, physical and psychotherapy. All things they charge the state for but do only after a family gets involved and begs. I feel sad for individuals there without family watching over them. My loved one even had their roommate die and no one from the nursing department or administration gave their condolences to the family, or my poor loved one who shared a room with the woman for over a year. We are trying hard to move my family member because of the ongoing issues.
by A xxx.xxx.120.157
November 10, 2013
Was this provider's office too loud?
No, it wasn't too loud
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.105.174
May 27, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.69.191
March 25, 2013
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.118.236
February 25, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.120.185
January 16, 2013
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed. They did not take Ownership for any problem shifted blame to family. Mistreated resident, when reported to the state made sure employee was not accessible for questioning . Would not leave a dog at this facility.
by Unsatisfied xxx.xxx.201.143
June 10, 2012
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
February 16, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
February 25, 2011
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Map and Directions
50 Christy Pl, Brockton, MA 02301