Baptist Retirement Community

Baptist Retirement Community
Baptist Retirement Community 902 N Main St San Angelo, TX 76903
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Best service ever was treated jst like if I was home .. Big thanks to everyone on 2nd floor tht took great care of me .. Love each and everyone ... Thanks again for caring for and thank to everyone in the therapy dept for a job well done ❤️❤️
by Angelica villa xxx.xxx.13.92
March 29, 2017
They were very polite and helpful and made sure that I had everything I needed. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their staff is very friendly and professional. The office was very easy to locate. I didn't have any trouble finding it at all.
by lingnoi xxx.xxx.73.72
January 03, 2014
They are always prepared for my appointment and remember everything about me. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. When comparing them to others I have visited for the same condition, they are among the best I have seen. The equipment at this nursing home was far superior than any other facility I have visited. I knew my loved one would be in good hands and well taken care of. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by JGraham
February 07, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 20, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider's staff friendly?
No, they were rude
by Anonymous
December 30, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 17, 2011
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