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Avante at Wilson

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Avante at Wilson
Avante at Wilson
(7 Reviews)
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1804 Forest Hills Rd W Wilson, NC 27895
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
A month ago, after visiting and having the appropriate paperwork sent, we were told that my father would have a bed at Avante, The plan was for placement at the end of September. The next thing they'd do was schedule a home visit. After not hearing from them for two weeks, I called to see what the hold up was. An excuse was given. After my call, they finally did the home visit and reassured my family that he would have a bed and talked about all the great things Avante offered and what to bring with my Dad when he came to stay. This placement was a very difficult decision to make but after the visit, everyone was feeling at ease. Two more weeks go by and it's now 3 weeks before my Dad was suppose to admitted and we hadn't heard anything more from Avante, so I called again, to see if I had anything more to do. I was told that they could not take my father at their facility. Why wasn't that said when they had the paperwork a month ago or when they made the home visit 2 weeks ago. Why did it take me, once again, to make a phone call. They didn't have the decency to let us know what was going on and didn't seem to care about what they had put us through emotionally. We were told by others that this had happened to them too. What a horrible way to treat people, especially knowing what families go through preparing for this heart wrenching decision.
by KJ xxx.xxx.225.50
September 09, 2017
Would you recommend this nursing home to others?
No
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.159.53
December 25, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.127.254
October 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.80.239
June 13, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
January 06, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous
July 19, 2011
The wait was absolutely ridiculous. It messed up my entire day. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. I didn't feel completely safe when I arrived for my appointment because the building wasn't in a very safe neighborhood. They should maybe consider moving somewhere else if they want clients to return.
by dot
May 17, 2011
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Map and Directions
1804 Forest Hills Rd W, Wilson, NC 27895