Avante at Charlotte

Avante at Charlotte
Avante at Charlotte 4801 Randolph Rd Charlotte, NC 28211
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Not enough help on night shift. Patients are left in soiled clothes from the earlier part of the day. Constant foul odor. Not enough of help on the night shift to clean and put patients to bed. Rooms are not being properly clean and patients have to wait a long time for assistance due to shortage of help. Administrators don't seem to take complaints serious because of recurrences. For the amount of money these patients pay, the service should be better and better linen should be provided. This facility is old but renovation is being done but giving rooms to new patients. Large cock roaches coming in the patients rooms.
by C.M. Ellis xxx.xxx.4.226
October 31, 2016
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.131.150
August 26, 2014
Would you recommend this senior care facility to others?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.16.69
August 12, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did the staff at this senior care facility use excessive foul language?
Yes! It was very unprofessional!
by ASHLEY xxx.xxx.5.124
June 17, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.131.217
May 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.189.232
March 12, 2012
Would you recommend this nursing home to others?
Yes
by Anonymous
August 01, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
April 26, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
March 21, 2011
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