Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly