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Lourdes Lorino, O.D.

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Lourdes Lorino, O.D.
Specialty EyeCare Center
(8 Reviews)
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11420 Broadway Crown Point, IN 46307
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this optometrist provide you with an accurate prescription?
Not at all, it was completely inaccurate and my vision was screwed up for weeks
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Patricia xxx.xxx.99.142
October 12, 2013
by Anonymous xxx.xxx.82.79
July 11, 2013
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.108.28
April 15, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.250.239
March 13, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Max xxx.xxx.108.28
February 08, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous
January 02, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Could you buy glasses at your optometrist's practice?
I could, but their selection was horrible
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
August 10, 2011
Does this provider have helpful information available online?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 29, 2011
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Map and Directions
11420 Broadway, Crown Point, IN 46307