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Cynthia Watson, MD

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Cynthia Watson, MD
Watson Wellness
(7 Reviews)
> Get Phone Number & Directions
3201 Wilshire Boulevard, Suite 211 Santa Monica, CA 90403
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
What a Nightmare. I was charged $670 for a pap smear. It then it took NINE MONTHS for me to chase them down for these results. Nine months and I had to get a 3rd party involved just to receive my results. Deeply unethical practices.

To make it worse, this was a follow-up pap because the one they took before was swabbed incorrectly and came back unreadable. According to them, they charged me a new patient visit (on my 2nd visit to correct the previous pap), plus about $200 for just taking my blood for 5 minutes. I thought I was paid for the lab work, so I paid the $670, thinking I was paying $275 for the pap and the $350 for the lab work since I clearly mentioned to them that I lived in Europe and can't be billed later, which I was clear about and insisted I paid for the labs before I left, 3 years ago. I called this week and was told nothing costs $670 in their office.

Three years later (this week) my perfect credit score goes down 150 points, and I find out the lab they use said they never got paid the $350 so they turned my bill over to a collection agency. Labs that I paid for, labs that they took 9 months to send me, for a repeat pap. Now they're asking me to pay the labs another $433 to have it live on my credit that a collection agency was paid.

I went here based on a recommendation. Both visits have been so far below any professional baseline or competency. I would strongly recommend finding another doctor. I find them deeply unethical, scattered, disorganized, and the 2nd pap fee should have been waived because they did the first one incorrectly.
by MJ Davison xxx.xxx.181.182
March 19, 2021
She is the best. But extremely busy. I have been her patient for years and years but now she had dumped me and I got stuck with an impatient nurse who sent me to evey other doctor in town for a mammogram, a D&C at UCLA with a youngster and now I've had to have another D&C and I'm writing Dr Watson a letter.. I wish Dr Watson had her old office and would take care of me but she's angry with me about something.. She was the best but when I lost everything I lost her too.
by Sharon Farrell xxx.xxx.98.85
October 10, 2015
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.157.231
March 24, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 06, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 14, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 10, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Without a doubt!
by Anonymous
March 10, 2011
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Map and Directions
3201 Wilshire Boulevard, Suite 211, Santa Monica, CA 90403