Joseph Spadafora, D.O

Joseph Spadafora, D.O
Community Eye Center 21275 Olean Blvd. Port Charlotte, FL 33952
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Went there for my once a year exam against my better judgement. I was told costs are covered by my insurance. Paid my $45 copay and received the exam. Was told they could do a laser correction to one eye and insurance would cover all except $150. I said Ok and came back for the appointment where they wanted me to sign a statement saying I was responsible for cost of $1500 if my insurance did not pay. I refused to sign, I've been bit by that before. They said my insurance would pay. So, no laser. Couple of months later I get a bill in the mail for $32.00 for refraction on the date of my exam. My insurance paid them $103 for a comprehensive exam and I paid them a $45 copay. In my opinion this place is nothing but a rip off with sleazy business practices. I had charging problems with them the first time I went there also. BE WARNED, stay away from these losers !!!!!!!!!!
by B xxx.xxx.185.49
September 22, 2017
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous xxx.xxx.168.122
October 31, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.199.166
January 21, 2013
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
February 11, 2012
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They paid close attention to me and all of my questions were answered. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Anonymous
January 30, 2012
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 20, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment.
The office was very easy to locate. I didn't have any trouble finding it at all. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Anonymous
August 12, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 25, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
May 16, 2011
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