Elizabeth Park, DDS

Elizabeth Park, DDS
Carson-Tahoe Family Dental Care 501 S. Division St Carson City, NV 89703
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Provider has billed for services never rendered. Unable to reach staff to get resolved. Billed insurance again! Office has been told time and time again that insurance coverage is only for preventative. Billed my insurance for restorative work on top of it not being performed. Beware! Staff needs to pay more attention. If they are rushed they either need more help or slow down. Very frustrated!
by no longer a patient xxx.xxx.133.149
September 28, 2014
First let me say, the experiences I have had in the chair I cant complain about. But, my experience with this office was more or less a matter of non communication. I went in for my 6 month cleaning with no expectations of any changes in regards to insurance. My insurance always paid for preventative work to this Dr. She was a preferred provider. I wasnt told that my insurance was dropped by this office. Not on a reminder call nor at the time of my visit. Now I am stuck with the whole amount that this office charged for my cleaning. Thankfully, I didnt have x-rays. I found this information out only when I had received my EOB. I proceeded to call the office. Staff member was to followup with me, no return call. I made a second call to the office and was advised that the Drs. decided to no longer accept my insurance. I still have additional work that needs to be done but I will look for another provider that communicates better. I will be cancelling my families future appointments as well.
by Patient on a budget xxx.xxx.90.80
August 22, 2014
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider have reasonable prices?
Absolutely!
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.206.223
February 14, 2014
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.213.217
September 23, 2013
Been patient there for few years and noticed that the office is not very friendly anymore. Dr. Parks is rushed and seems confused. The office is older but clean.
by Anonymous xxx.xxx.138.160
May 21, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.205.60
December 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.248.233
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by d. martin xxx.xxx.222.29
August 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Pope xxx.xxx.16.157
March 08, 2012
Dr Park is the best dentist I had in my life. I had many bad ones in my life... She is gentle, kind and very good at explaining all the treatment options. This office took care of my insurance billing questions and made it easy. Recommend highly!
by andrewp xxx.xxx.17.45
January 30, 2012
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