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Roland Chalifoux, D.O.

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Pain Management Specialists

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Roland Chalifoux, D.O.
Valley Pain Management and Neurosurgery
(23 Reviews)
> Get Phone Number & Directions
80 12th Street Wheeling, WV 26003
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Consumer Feedback

(23 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
2.5 star average for Value
This guy is a joke of an excuse of a doctor. He screams at his patients and staff, swears at them. If someone doesnt do what they ask he punishes them by long waits and months without medication. AVOID THIS DOCTOR AND THIS PAIN CENTER.
by Alys xxx.xxx.232.65
February 20, 2013
The physician is passive-aggressive and the office staff, with the exception of a few, are curt and unfriendly. On average, I had to wait 3 hours to be seen as they book numerous patients for the same time slot. I now make a 2 hr. drive (where I'm treated MUCH better) so I never have to see this doctor again. It's better than sitting in a waiting room! What's worse is they try to do procedures on you that are totally unnecessary. Steer clear of this place...
by xxx xxx xxx.xxx.78.85
January 10, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
by Anonymous xxx.xxx.85.76
November 30, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by nin xxx.xxx.226.60
June 20, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
February 29, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous
January 25, 2012
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
January 20, 2012
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by Anonymous
January 10, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
December 10, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Their office was extremely loud, due to him leaving patients exam room doors open as he berated and yelled at the patients and staff. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them.
by unsatisfied RN
November 14, 2011
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Map and Directions
80 12th Street, Wheeling, WV 26003