Jose Mayans, MD

Jose Mayans, MD
Southwest Retina Eye Ctr 907 W 2nd St Odessa, TX 79763
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Value
3 star average for Value
Does this provider treat their staff well?
Kind of, but not very well
Was this provider's staff friendly?
Friendly Enough
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.195.135
April 10, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by menchaca xxx.xxx.99.87
September 20, 2012
I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment.
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I got an appointment quickly. I've never had to wait too long. They gave me sufficient information to make a decision about my treatment plan. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Anonymous
November 14, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
March 29, 2011
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